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Our Global Presence
At Entelect, we operate across three strategic regions. Our global presence allows us to stay closer to our clients, understand regional dynamics, and deliver tailored strategies that drive measurable impact.
🌐 Where We Operate
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India Headquarters
MM Tower, Udyog Vihar, Gurgaon
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Australia Office
44 Street, NSW, Sydney
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New Zealand Office
Jillett Street, Titahi Bay, Porirua
Challenges We Solve in the BPM Industry
We’ve closely studied the common pain points in the BPM industry and built our offerings around solving them:
High Costs vs. Budget Pressures
We offer up to 50% cost savings through SLA-aligned delivery models.
Difficulty Finding Top Talent
Our Cloud Campus model connects high-performing professionals from across the globe—on-demand and at scale.
Inconsistent SLA Performance During Surge Periods
Our proprietary algorithms and in-house tools ensure SLAs are met—even during peak times.
Data Security Risks
We are PCI DSS and CompTIA-certified, assuring enterprise-grade security and compliance.
The Visionary Behind Entelect
Entelect was founded by Salil Choudhary, a seasoned IT leader who played a pivotal role in shaping operations at global giants like HCL, TCS, Nokia, and Pak’nSave. His passion for creating impactful software solutions and redefining how businesses manage operations gave birth to Entelect—an organization built to solve real-world challenges in customer support and sales operations.
Our Story
At Entelect, we began our journey as a SaaS-first company—developing and launching patented software solutions like CRM, LMS, Dialer platforms, and AI/ML models. With innovation at our core, we soon expanded into the BPM (Business Process Management) space, blending our cutting-edge technology with deep operational expertise to transform customer experience and drive revenue growth.
Our signature approach combines a unique Cloud Campus model with in-house technology, enabling global reach, unmatched agility, and scalable customer support—without compromising on quality or security.